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1 . What are the precious materials that you use to make my jewelry?

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Your jewelry is made of 925 sterling silver and gold plated.
The choice of materials is made when ordering.
The stones of your jewelry are all fine stones carefully sorted and coming from certified sites.
Zircon is a natural stone (zirconium silicate).

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2. What is gold plated?

Gold plating is a process where a thin layer of gold is bonded to a base metal. Gold plating is quite common in the jewelry world, with gold and rhodium being two of the most well-known metals. This process was invented by the Italian chemist Luigi Brugnatelli in 1805 who was the first person to plated a thin layer of gold on silver.

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3. How is my jewelry made?

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Each piece of jewelry is handmade in our workshop.
It may have slight imperfections due to craftsmanship.

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4. What are the dimensions of the first names on the necklaces?

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The first names on the necklaces are approximately 3 cm in length and 1.5 cm in height .

These dimensions may vary depending on the first name.

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5. How will I be delivered?

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You will be delivered to the address you indicated in "DELIVERY ADDRESS" when finalizing your order.
The carrier can be the Post Office, Mondial Relay of your country

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6. What are the delivery times?

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Each piece of jewelry is made at the time according to your desires and your choices. We need 10 to 15 days for the making of your custom jewelry.

And we add to that the postal delivery times.

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8. Can my personalized jewelry be exchanged or refunded?

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Unfortunately we cannot exchange or refund your personalized jewelry.
A personalized jewel is a jewel of which you have chosen either the color of the silver finish, the name or both at the same time.

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9. How should I take care of my jewelry?

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SILVER 925:
Your jewelry may blacken or tarnish. This is quite normal because silver has a habit of oxidizing.
You can remove this black veil with a special silver jewelry wipe.
You just need to rub your jewelry lightly and delicately until it regains its full shine.

The maintenance of your gold plated jewelry what you need to know:

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Gold plated jewelry cannot withstand harsh brushes and abrasive sponges, undissolved powders and liquid or paste silverware, much less a hand overly too energetic for a plating.

Instead, for the maintenance of your gold-plated jewelry, choose a soft-bristled toothbrush, equal amounts of water and ammonia, and a soft cloth. Moisten the toothbrush and gently rub the jewelry before rinsing. Then dry the jewel with the soft cloth to avoid scratches. Other products are also known for their effectiveness such as toothpaste and Marseille soap with similar instructions for use.

With these few tips, your gold-plated jewelry will keep its original chips even longer.

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